Return & Refund Policy
At Coatology, customer satisfaction is our priority.
Pre-Delivery Inspection Customers may inspect their orders before accepting delivery.
Eligible Returns & Exchanges We accept returns or exchanges if the product:
- Differs from what was ordered
- Has a manufacturing defect
- Does not match the agreed specifications — identified at the time of inspection upon delivery
Exchange Delivery If an exchange is approved due to our error, the replacement item will be delivered to the customer within 5 days.
Non-Eligible Returns Items that have been accepted after inspection are not eligible for return unless a manufacturing defect is identified.